Privacy Policy

VE Team Korea (“the exam team”, “we”) complies with the Korean Personal Information Protection Act (PIPA) and the EU General Data Protection Regulation (GDPR). This policy explains the personal data we handle when running exams and this website.

1. Purposes and data we process

We process only the minimum personal data needed for the purposes below. If a purpose changes, we will tell you in advance and ask for consent again where required.

Service	Purpose	Data
Session and group exam requests	Receiving requests, verifying the requester, scheduling and reporting the outcome	(Required) name, phone number, email, request details (Optional) address of a venue you provide, accommodation and other requests
Taking an exam	Identifying candidates, running the exam, sending exam reminder emails, preparing VEC and FCC paperwork	Name, email, phone number, FRN, call sign, session and results (synced from what candidates registered on Exam.tools, to run the exam)
Result and registration lookup	Showing results and registrations after verifying it is you	FRN, PIN, email, email verification code
Success stories	Publishing success stories	Author name (a nickname is fine), license class passed, story text
VE Portal	Managing volunteer examiner (VE) accounts and session assignments	Call sign, email, password (stored hashed), public FCC license data, preferred language
Inquiries	Answering your questions	Email address, name, message (email and chat)
Using the website	Security, troubleshooting, usage statistics	IP address, access time, browser and device information, pages visited, cookies

Personal data of children under 14 is processed with the consent of a parent or legal guardian.

2. Retention

We delete personal data without delay once its purpose has been fulfilled.
Exam records and submitted paperwork are kept for as long as FCC rules (47 CFR Part 97) and our VEC require.
VE Portal account data is kept until the account is closed or the VE stops serving.
Google Analytics usage data is deleted automatically after the retention period set in Google Analytics (at most 14 months).
Where a law requires us to keep data, we keep it for that period.

3. Disclosure to third parties

We disclose personal data to third parties only with your consent or where the law allows it. Exam results are sent to the following bodies so that licenses can be issued.

Recipient	Purpose	Data
SANDARC VEC (USA)	Reviewing exam results and filing them with the FCC	Candidate identity data, exam results and session paperwork
U.S. Federal Communications Commission (FCC)	Issuing amateur radio licenses	Information on the FCC application (NCVEC Form 605)

4. Processors and international transfers

We use the providers below to run the website and exams. Data reaches providers outside Korea over the network when the service is used, and they process it for as long as we use their service.

Provider (country)	Service	Data transferred
Exam.tools (USA)	Exam registration and running remote and in-person sessions	Candidate data and exam results
Google LLC (USA)	Sending email (Gmail), scheduling (Google Calendar), usage statistics (Google Analytics)	Email address, name, email content, usage data and cookie identifiers
Cloudflare, Inc. (USA)	Website delivery and security, forwarding incoming email	IP address, access logs, incoming email
Channel Corp. (South Korea)	Live chat (Channel Talk)	Chat messages, contact details you enter, connection data

If you do not want data transferred abroad, you can email us instead of using a service such as live chat. Taking an exam and receiving exam emails are not possible without these providers.

5. Cookies

Cookies are small text files a website stores in your browser. We use the following cookies.

Cookie	Purpose	Lifetime	Type
`sessionid`	Keeps you signed in and verified during a result lookup	Until the browser closes, or up to 2 weeks	Essential
`csrftoken`	Protects forms against forged requests (security)	1 year	Essential
`site_language`	Remembers your language (Korean/English)	1 year	Functional
`vk_analytics_consent`	Remembers whether you accepted or declined analytics cookies	6 months	Essential
`_ga`, `_ga_*`	Google Analytics: tells visits apart for usage statistics	Up to 2 years	Analytics (optional)
`ch-*`	Keeps the Channel Talk chat going (home page)	Per Channel Talk’s policy	Functional

How we use Google Analytics

Advertising storage, ad personalization and Google signals (cross-device tracking) are turned off.
Exam session tokens, applicant numbers and lookup values in the address bar are removed before anything is sent to Google.
If you visit from the EEA, the UK or Switzerland, Google Analytics is not loaded until you choose to accept it.

How to refuse cookies

Use Cookie settings at the bottom of any page to accept or decline analytics cookies at any time. Declining also deletes any stored _ga cookies.
You can block cookies in your browser settings, e.g. Chrome: Settings → Privacy and security → Third-party cookies / Safari: Settings → Privacy.
You can install the Google Analytics Opt-out Browser Add-on.

If you block essential cookies, some features such as signing in and looking up results will not work.

6. Your rights

You may at any time ask to access, correct or delete your personal data, to stop its processing, or to withdraw your consent. Email [email protected]; after verifying your identity we will act without delay (within 10 days at the latest) and tell you the outcome. You may also ask through a representative with a letter of authorization.

Deletion may be limited for records we must keep by law, or exam records already filed with the FCC or our VEC.

7. Deletion

When the retention period ends or the purpose is fulfilled, we delete the data without delay. Electronic files are deleted so they cannot be recovered; paper documents are shredded or incinerated.

8. Security measures

All traffic is encrypted with HTTPS, and passwords and verification codes are stored in a form that cannot be reversed.
Exam result files are kept in separate, non-public storage and are released only after identity verification.
Access to personal data is limited to examiners and administrators, and permissions are managed.

9. Visitors from the EEA and UK (GDPR)

Legal bases: exam requests and exams are services you ask for (GDPR Art. 6(1)(b)); security logs rely on legitimate interests (Art. 6(1)(f)); analytics cookies rely on your consent (Art. 6(1)(a)).
Rights: in addition to the rights in section 6, you have the right to data portability and to object, and you may lodge a complaint with the data protection authority where you live.
International transfers: transfers to U.S. providers rely on their EU Standard Contractual Clauses (SCCs) or the EU–U.S. Data Privacy Framework.

10. Contact and complaints

Privacy officer: VE Team Korea operations team
Contact: [email protected]

To report or get advice on a privacy violation in Korea, you can contact:

Personal Information Infringement Report Center: privacy.kisa.or.kr (118)
Personal Information Dispute Mediation Committee: www.kopico.go.kr (1833-6972)
Supreme Prosecutors’ Office: www.spo.go.kr (1301)
Korean National Police Agency: ecrm.police.go.kr (182)

11. Changes to this policy

This policy takes effect on October 20, 2026. We will announce changes on this page and in our announcements 7 days before they take effect (30 days for significant changes). If the Korean and English versions differ, the Korean version prevails.